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Support Work in Schools

Health & Social Care
Introduction
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Support Work in Schools

Support Work in Schools

Level 1
Duration 1 year
Lessons 4
Certification yes

This course provides the essential knowledge and skills required to support teaching and learning within school environments. It covers communication techniques, safeguarding responsibilities, inclusive practice, working with children and young people, and understanding the core role of school support staff. The training is fully online, self‑paced, and suitable for individuals entering or progressing within education support roles.

Key Features

- Flexible, self‑paced online study 

- Accessible on computer, tablet, or mobile device 

- Digital certificate issued upon completion 

- Ideal for teaching assistants, school support staff, and volunteers 

- Includes safeguarding, communication, inclusivity, and classroom support 

- Provides real‑world skills for assisting teachers and supporting pupils

Course Curriculum

Module 1 - Understanding Schools, Roles & Responsibilities 

Module 2 - Communication Skills for Support Workers 

Module 3 - Safeguarding Children & Young People 

Module 4 - Supporting Learning, Behaviour & Inclusion 

Module 5 - Diversity, Equality & Promoting Wellbeing 

Module 6 - Working with Teachers, Parents & Professional Teams 

Module 7 - Record‑Keeping, Reporting & Classroom Practice

Learning Outcomes

By the end of this course, learners will be able to: 

- Describe roles and responsibilities of school support staff 

- Communicate effectively with children, parents, teachers, and colleagues 

- Follow safeguarding policies and ensure child protection 

- Support learning activities and positive classroom behaviour 

- Promote inclusion, equality, and wellbeing 

- Maintain accurate records in line with school procedures

Who Should Enrol?

Ideal for: 

- Teaching assistants and classroom helpers  

- School volunteers and learning mentors 

- Childcare staff transitioning into education roles 

- Youth workers supporting children in educational settings 

- Anyone considering a career in school support

Career Pathways

This course supports progression into roles such as: 

- Teaching Assistant 

- School Support Worker 

- Classroom Aide 

- Learning Mentor 

- SEN Support Assistant 

 

It also provides preparation for further professional training in education support.

Accreditation and Certification

Learners receive a digital certificate upon completion. A printed certificate may also be available. While the certificate does not expire, regular refresher training is recommended to stay updated with school policies and best practice.

FAQs

Q: Do I need prior school experience? 

A: No, this course is suitable for beginners.

 

Q: Is the course self‑paced? 

A: Yes, you can study at your own convenience.

 

Q: Will I get a certificate? 

A: Yes, a digital certificate is provided immediately after completion.

 

Q: Can I study using my phone? 

A: Yes, all course materials are mobile‑friendly.

 

Q: Is this a regulated teaching qualification? 

A: No, it provides awareness and skills for school support roles; regulated qualifications require additional study.

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