This Level 3 diploma provides a detailed introduction to mental health and social care practices. It equips learners with essential knowledge about mental health conditions, support strategies, legal frameworks, and professional responsibilities within care environments. The programme is designed to build confidence and competence for those working with vulnerable individuals. Training is delivered online with flexible, self‑paced study options.
Who This Course Is For
- Aspiring or current social care workers and support staff.
- Individuals working in mental health, community services, or residential care.
- Students preparing for roles in counselling, social work, or healthcare.
- Anyone wanting to strengthen understanding of mental health support and care principles.
What You Will Learn
Module 1 – Introduction to Mental Health & Social Care
Provides an overview of mental health, the purpose of social care, and the importance of person‑centred support.
Module 2 – Understanding Mental Health Conditions
Covers a range of mental health issues including anxiety, depression, personality disorders, psychosis, and mood disorders. Highlights symptoms and factors influencing wellbeing.
Module 3 – Communication & Relationship‑Building
Explains effective communication techniques, active listening, empathy, and establishing trust with service users.
Module 4 – Safeguarding & Protection
Focuses on identifying abuse, responding to concerns, reporting procedures, and protection of vulnerable individuals.
Module 5 – Social Care Legislation & Ethics
Explores ethical practice, confidentiality, consent, duty of care, and relevant laws shaping mental health and social care settings.
Module 6 – Supporting Recovery & Wellbeing
Covers recovery‑focused approaches, lifestyle support, promoting independence, and creating supportive care plans.
Module 7 – Risk Assessment in Care Settings
Discusses identifying risks, assessing levels of harm, implementing risk‑reduction strategies, and reviewing care plans.
Module 8 – Working with Diverse Service Users
Explores cultural sensitivity, inclusion, equality, and adapting care approaches to meet individual needs.
Module 9 – Professional Responsibilities
Highlights documentation, teamwork, reflective practice, maintaining boundaries, and ongoing professional development.
Assessment & Certification
Learners complete an online assessment at the end of the programme. Results are issued immediately. If unsuccessful, the exam can be retaken without extra fees. Upon passing, learners receive an accredited digital certificate, with the option to request a printed version.
Key Benefits
- Comprehensive training in mental health and social care practices.
- Strengthens your ability to support individuals with diverse needs.
- Enhances understanding of legal, ethical, and safeguarding responsibilities.
- Flexible online study with recognised certification for career advancement.
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£120.00