Care Certificate

Care Certificate

Rewritten Course Document (Meaning Preserved, Language Changed)

Course Overview

The Care Certificate introduces learners to the essential knowledge and behaviours required to work safely and professionally in health and social care settings. It covers fundamental standards such as communication, safeguarding, duty of care, infection control, privacy, dignity, and person‑centred practice. This course is ideal for new care workers or those seeking formal recognition of their foundational care skills. The training is delivered online and can be completed at your own pace.

Who This Course Is For

- New health and social care workers in hospitals, care homes, and community care.

- Support workers, healthcare assistants, and domiciliary carers.

- Individuals entering the care sector who need to meet mandatory standards.

- Anyone looking to build strong foundations in safe, compassionate care.

What You Will Learn

Standard 1 – Understanding Your Role

Explains responsibilities, working relationships, professional boundaries, and expectations within a care role.

Standard 2 – Personal Development

Covers reflective practice, identifying development needs, ongoing learning, and improving professional performance.

Standard 3 – Duty of Care

Explains legal and ethical responsibilities, managing dilemmas, responding to concerns, and protecting individuals from harm.

Standard 4 – Equality & Diversity

Teaches how to promote fairness, respect cultural differences, and uphold inclusive practices.

Standard 5 – Working in a Person‑Centred Way

Focuses on respecting choices, supporting independence, and tailoring care to individual needs.

Standard 6 – Communication

Covers effective communication methods, active listening, record keeping, and building positive relationships.

Standard 7 – Privacy & Dignity

Explains how to maintain dignity, protect confidentiality, and respect personal space.

Standard 8 – Fluids & Nutrition

Covers dietary needs, hydration, recognising risks related to poor nutrition, and supporting healthy eating.

Standard 9 – Mental Health, Dementia & Learning Disabilities

Provides awareness of common conditions, challenges individuals face, and how to offer sensitive support.

Standard 10 – Safeguarding Adults

Explains abuse types, recognising concerns, reporting procedures, and protecting vulnerable adults.

Standard 11 – Safeguarding Children

Covers child protection responsibilities, signs of harm, and steps to take when concerns arise.

Standard 12 – Basic Life Support

Introduces essential emergency procedures and the importance of fast, appropriate responses.

Standard 13 – Health & Safety

Covers workplace safety, risk assessments, hazardous substances, fire safety, and safe working practices.

Standard 14 – Handling Information

Explains confidentiality, secure record keeping, data protection, and information sharing.

Standard 15 – Infection Prevention & Control

Teaches hygiene practices, preventing the spread of infection, PPE use, and maintaining clean environments.

Assessment & Certification

Learners complete online assessments for each standard. Results are provided instantly. If a learner does not pass, assessments can be retaken without extra cost. After successful completion, learners receive an accredited digital certificate, with an option to request a printed copy.

Key Benefits

- Meets national Care Certificate standards.

- Builds strong foundational skills for care roles.

- Enhances safety, communication, and person‑centred practice.

- Flexible online learning with recognised certification.

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