This course introduces learners to the importance of maintaining professional boundaries within health and social care settings. It explains how boundaries protect both staff and service users, promote trust, and ensure safe, ethical practice. The course covers communication, confidentiality, role clarity, safeguarding, and how to recognise and address boundary violations. Training is delivered online and can be studied at your own pace.
Who This Course Is For
- Health and social care staff in residential, community, or clinical environments.
- Support workers, care assistants, and new employees in care roles.
- Volunteers or staff working with vulnerable individuals.
- Anyone looking to understand ethical practice and role professionalism.
What You Will Learn
Module 1 – Introduction to Professional Boundaries
Explains what boundaries are, their purpose, and how they support safe and ethical care.
Module 2 – Role Clarity & Responsibilities
Covers understanding job roles, limits of responsibility, avoiding dual relationships, and recognising conflicts of interest.
Module 3 – Communication & Behaviour Standards
Discusses professional communication, respectful behaviour, and maintaining a positive workplace environment.
Module 4 – Confidentiality & Information Handling
Teaches the importance of privacy, secure record keeping, data protection, and respecting personal information.
Module 5 – Boundary Risks & Warning Signs
Identifies behaviours that may blur boundaries, early indicators of inappropriate interactions, and how to respond safely.
Module 6 – Practical Scenarios & Ethical Decisions
Provides case examples to help learners understand appropriate and inappropriate behaviour in real‑life situations.
Module 7 – Safeguarding Responsibilities
Explains how professional boundaries protect vulnerable individuals and support safeguarding obligations.
Module 8 – Managing Stress & Emotional Attachment
Covers strategies for managing emotional involvement, self‑care, and recognising when to seek supervision.
Module 9 – Reporting Concerns & Seeking Support
Discusses how to report boundary breaches, escalate concerns, and access guidance from supervisors or safeguarding leads.
Assessment & Certification
Learners complete an online assessment at the end of the course. Results are available instantly. If a learner does not pass, the assessment can be retaken without extra cost. Successful learners receive an accredited digital certificate, with the option to request a printed copy.
Key Benefits
- Builds understanding of ethical care practice.
- Improves professional behaviour, communication, and decision‑making.
- Protects staff and service users by promoting safe boundaries.
- Flexible online learning with recognised certification.
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£120.00
