This course explains the principles of handling, storing, sharing, and protecting information within health and social‑care environments. It highlights confidentiality rules, data protection laws, secure record keeping, and the importance of accurate documentation. Learners gain the essential knowledge required to manage sensitive information safely and professionally. The course is delivered online and can be completed at your own pace.
Who This Course Is For
- Health and social‑care workers responsible for record keeping.
- Care assistants, support workers, supervisors, and team leaders.
- Individuals entering the care sector who need foundational training.
- Anyone handling personal or sensitive information in care settings.
What You Will Learn
Module 1 – Introduction to Information Handling
Explains why information handling is important, types of information, and how care environments rely on accurate records.
Module 2 – Confidentiality & Professional Conduct
Covers respecting privacy, maintaining confidentiality, and ensuring professional boundaries when handling personal data.
Module 3 – Data Protection & Legal Requirements
Discusses laws, organisational policies, rights of individuals, and responsibilities when accessing or storing information.
Module 4 – Recording Information Correctly
Teaches accurate documentation, using appropriate language, avoiding errors, and ensuring records are clear and factual.
Module 5 – Secure Storage of Information
Explains safe storage systems, password protection, restricted access, and protecting digital and paper records.
Module 6 – Sharing Information Safely
Covers when information can be shared, consent, safeguarding exceptions, and communicating securely with other professionals.
Module 7 – Reporting Concerns & Breaches
Teaches how to identify breaches, follow reporting procedures, correct mistakes, and minimise risks to individuals.
Module 8 – Working with Technology in Care
Explores electronic records, digital communication, system security, and responsibilities when using care‑management software.
Assessment & Certification
Learners complete an online assessment at the end of the course. Results are provided instantly. If the learner does not pass, the test may be taken again at no extra cost. Successful learners receive an accredited digital certificate, with the option to request a printed copy.
Key Benefits
- Builds confidence in managing sensitive information.
- Strengthens legal understanding and compliance.
- Supports safe, ethical, and accurate record keeping.
- Flexible online learning with recognised certification.
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£120.00
