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Mandatory Training for Medical Assistant - Annual Refresher

Health & Social Care
Introduction
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Mandatory Training for Medical Assistant - Annual Refresher

Mandatory Training for Medical Assistant - Annual Refresher

Level 1
Duration 1 year
Lessons 4
Certification yes

This mandatory training programme for medical assistants is designed to provide essential knowledge required to work safely and competently in healthcare environments. It supports learners in strengthening core professional skills, maintaining workplace compliance, and delivering high-quality patient care. This course enhances existing knowledge and does not replace formal medical qualifications.

Purpose of the Course
Medical assistants play a vital role in supporting clinical teams and maintaining smooth day-to-day operations in healthcare settings. This training ensures they remain up to date with current safety standards, legal responsibilities, and best practice procedures. It prepares learners for confident performance in both clinical and administrative support roles.

Course Content
The training package consists of ten essential modules:

• Infection Prevention and Control 
• Basic Life Support (BLS) and CPR 
• Moving and Handling Patients 
• Information Governance 
• Safeguarding Adults and Children 
• Fire Safety Awareness 
• Health and Safety at Work 
• Equality, Diversity and Inclusion (EDI) 
• Conflict Resolution 
• Nutrition and Hydration 

Learning Outcomes
By completing this course, learners will be able to:

• Maintain safe and hygienic healthcare environments 
• Support clinical teams effectively 
• Respond appropriately in emergency situations 
• Protect patient information and confidentiality 
• Promote equality, dignity, and respect 
• Ensure safe working practices in healthcare facilities 

Certification Statement
This course provides a CPD-accredited certificate of completion. It does not substitute professional licensing but supports continued professional development and workplace compliance.
 

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