The Emotional Intelligence for Business Communication course helps learners understand how emotions influence workplace interactions and professional relationships. It focuses on developing self-awareness, empathy, and communication skills to improve teamwork, leadership, and decision-making. This course equips learners with practical strategies to communicate more effectively, manage emotions, and build positive business relationships.
The course is fully online and designed for flexible, self-paced learning, allowing participants to study anytime from any device.
Key Features
• CPD-accredited course content
• Instant digital certificate upon completion
• Optional printed certificate available
• Fully online and self-paced learning
• Accessible on desktop, tablet, and mobile devices
• 24/7 learner support
• Discounts available for group and corporate enrolments
Who This Course Is For
This course is suitable for business professionals, managers, team leaders, HR professionals, entrepreneurs, and anyone looking to improve workplace communication and interpersonal skills. It is also ideal for learners aiming to enhance leadership effectiveness and emotional awareness.
Certification
Upon successful completion, learners receive a downloadable certificate. A physical certificate can be ordered separately. The qualification does not expire, though refresher learning is recommended to maintain best practice.
Accreditation
The course is CPD-accredited, ensuring it meets recognised professional learning and development standards.
Course Modules
1. Introduction to Emotional Intelligence
2. Self-Awareness and Self-Management
3. Social Awareness and Empathy
4. Emotional Intelligence in Communication
5. Managing Conflict and Stress
6. Building Strong Professional Relationships
7. Applying Emotional Intelligence in Business
Course Duration and Format
• Online, self-paced learning
• Approximate duration: under 1 hour
• Suitable for beginner and intermediate learners
Getting Started
After enrolment, learners gain immediate access to all course materials. Progress can be made at any time, and certification is awarded upon successful completion of all course requirements.
No reviews yet. Be the first to review this course!
£120.00
