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AE206

Business Administration - Essential Skills

Career Bundles
Introduction
9,020 Students
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Business Administration - Essential Skills

Business Administration - Essential Skills

Level 3
Duration 1 Year
Lessons 1
Certification Yes

Course Overview

The Business Administration – Essential Skills course provides learners with comprehensive knowledge and practical abilities required to manage office operations effectively in modern organisations. This extensive training bundle introduces key administrative practices including leadership, communication, human resource management, workplace professionalism, and organisational management.

The programme explores essential business topics such as team supervision, time management, strategic planning, stakeholder communication, and workplace conflict resolution. Learners will also gain practical knowledge of organisational behaviour, crisis management, negotiation strategies, and business ethics to help maintain productive and professional work environments.

This course also develops important personal and professional skills including problem solving, decision making, stress management, and workplace etiquette. By completing this programme, learners will gain the knowledge and confidence required to perform effectively in administrative and management roles across a wide range of business environments.

Key Learning Outcomes

By completing this qualification, learners will be able to:

Develop effective communication and professional body language in business settings

Strengthen leadership and supervisory skills when managing teams

Improve time management, planning, and organisational abilities

Understand the principles of human resource management

Develop strategies for resolving workplace conflicts professionally

Understand business risk management and crisis response strategies

Improve negotiation, problem-solving, and critical thinking skills

Apply workplace professionalism, ethics, and business etiquette

Understand change management and organisational development processes

Develop transferable administrative skills required for office management

Course Aims

This course aims to equip learners with the knowledge and professional competencies required to:

  • Manage administrative functions and office operations effectively
  • Develop leadership and communication skills in professional environments
  • Build productive teams and maintain positive workplace relationships
  • Understand organisational management and business processes
  • Prepare for career advancement within administrative and management roles

Who This Course Is For

This course is suitable for:

  • Office Administrators
  • Office Managers
  • Line Managers
  • Administrative Assistants
  • Personal Assistants
  • HR Professionals
  • Business Advisors
  • Individuals seeking to develop professional administrative skills

No prior experience is required to enrol in this course.

Course Content / Units

Administrative Assistant Training

Human Resource Management

Supervising Others

Strategic Planning and Implementation

Developing Teamwork

Effective Time Management

Managing Meetings

Communication Skills

Problem Solving and Critical Analysis

Change Management

Workplace Professionalism

Risk and Crisis Management

Conflict Management

Stress Management

Facilitation Management

Business Ethics

Business Etiquette and Professionalism

Negotiation Skills

Organisational Skills Training

Health and Safety in the Workplace

First Aid at Work

COVID-19 Awareness and Workplace Safety

Course Delivery

The course is delivered through an interactive online learning platform featuring structured modules and audio voiceover guidance. Learners can study at their own pace using laptops, tablets, or smartphones, making the training flexible and convenient for professionals and learners.

Assessment

At the end of the course, learners will complete an online assessment to evaluate their understanding of the course material. The exam is automatically marked, allowing learners to receive instant feedback. If necessary, the exam can be retaken multiple times without additional cost.

Certification

Upon successful completion, learners will receive an accredited digital certificate confirming their achievement in the Business Administration – Essential Skills course. A printed certificate can also be requested and delivered by post. This certification demonstrates professional knowledge and competencies in business administration and office management.

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  • 1 Year
  • 3
  • Yes
  • 1 Lessions

£249.00

£4499.00

  • ✔ SIA Approved
  • ✔ Certificate Included
  • ✔ Secure Payments
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Jenny Pitman

Easy to follow and relevant information. Option to re-do quizzes was great too.

4 months ago
Jaimie

Got way more than I expected with this course. Extremely detailed. You're able to engage in the modules as much or as little as your time availability. I highly recommend.

4 months ago
Florence Nazareth

The course was very in-depth, informative and covered quite a wide variety of subjects.

4 months ago
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