Diploma in Facilities Management Level 5

Course Overview

The Diploma in Facilities Management at QLS Level 5 provides learners with essential knowledge of facilities operations, workplace management, and property maintenance required to effectively manage buildings and organisational infrastructure. The qualification focuses on facility planning, health and safety compliance, maintenance management, and operational efficiency to ensure workplaces are safe, functional, and well-managed.

This course is ideal for individuals working or seeking to work in facilities management, property operations, building management, or workplace administration roles.

Key Learning Outcomes

By completing this qualification, learners will be able to:

Understand the role and responsibilities of a facilities manager

Apply workplace health and safety standards within facilities operations

Manage building maintenance and facility services effectively

Understand space planning and workplace environment management

Implement risk management and compliance procedures

Develop strategies to improve operational efficiency in facilities

Coordinate service providers and facility support services

Course Aims

This course aims to equip learners with the knowledge and understanding required to:

• Manage workplace facilities and building operations efficiently
• Ensure health, safety, and regulatory compliance within facilities
• Coordinate maintenance, services, and workplace infrastructure
• Support organisational productivity through effective facility management

(Exact qualifications may vary depending on awarding body requirements.)

Who This Course Is For

This course is suitable for:

• Facilities Managers
• Property and Building Managers
• Maintenance Supervisors
• Workplace Operations Staff
• Individuals seeking careers in facilities or property management

No prior experience is required.

Course Content / Units

Introduction to Facilities Management

Roles and Responsibilities of a Facilities Manager

Health, Safety, and Compliance in Facilities

Building Maintenance and Asset Management

Workplace Environment and Space Planning

Risk Management and Regulatory Compliance

Service Coordination and Operational Efficiency

Course Delivery

The course is delivered through an online interactive learning platform with audio voiceover support. Learners can study at their own pace using laptops, tablets, or smartphones, with 24/7 learning assistance available.

Assessment

Assessment is typically knowledge-based and may include:

• Multiple-choice questions
• Online quizzes and knowledge checks
• Scenario-based exercises

Progression Opportunities

Successful learners may progress to:

• Facilities Manager
• Property Manager
• Building Operations Manager
• Workplace Services Manager
• Further qualifications in facilities or property management

Certification

After completing this QLS course, learners can order an endorsed certificate approved by the Quality Licence Scheme. An endorsed hard copy certificate can be delivered by post. In addition, learners will receive a CPD-accredited digital certificate immediately upon completion, with an option to request a printed copy.

Endorsement

This course is endorsed by the Quality Licence Scheme for its high-quality non-regulated training provision. While it is not regulated by Ofqual, it provides professional knowledge and skills suitable for career development in facilities management.

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