CompTIA A+ Core 2 (220-1102) Course

Course Overview

The CompTIA A+ Core 2 (220-1102) Course is designed to provide learners with comprehensive knowledge and practical skills required for modern IT support and technical troubleshooting. This course explores essential concepts related to operating systems, security, software troubleshooting, and operational procedures that are critical for IT professionals.

With the growing demand for skilled IT support specialists, CompTIA A+ certification is widely recognised as a foundational credential in the IT industry. This course equips learners with the expertise needed to manage operating systems, resolve technical issues, maintain system security, and support users effectively in professional environments.

The course materials are delivered online, allowing learners to study at their own pace while building strong technical knowledge and practical IT support skills.

Key Learning Outcomes

By completing this course, learners will gain:

Operating System Expertise: A solid understanding of installing, configuring, and managing operating systems such as Windows, macOS, and Linux.

Software Troubleshooting Skills: The ability to diagnose and resolve common software and system issues efficiently.

Security Fundamentals: Knowledge of implementing security best practices to protect systems, networks, and data.

Technical Support Techniques: Practical approaches for assisting users, resolving technical problems, and maintaining IT systems.

Operational Procedures Knowledge: Understanding of professional IT support procedures, documentation practices, and workplace standards.

Course Aims

This course aims to equip learners with the knowledge and competence to:

• Understand operating system configuration and management
• Identify and troubleshoot software-related technical issues
• Implement basic cybersecurity and system protection practices
• Provide effective technical support in professional IT environments

Who This Course Is For

This course is suitable for:

• Individuals beginning a career in IT support
• Students interested in computer hardware and software troubleshooting
• Aspiring IT technicians preparing for CompTIA A+ certification
• Professionals looking to strengthen their technical support skills
• Anyone interested in learning practical IT support and troubleshooting techniques

Career Opportunities

Successful learners may progress into roles such as:

• IT Support Technician
• Help Desk Technician
• Technical Support Specialist
• Desktop Support Technician
• IT Operations Technician
• System Support Specialist
• Junior Systems Administrator
• Field Service Technician

Course Delivery

This CPD-accredited course is delivered fully online through interactive modules with audio voiceover. Learners benefit from self-paced study accessible via laptop, tablet, or smartphone, along with 24/7 learning assistance.

Assessment

Assessment methods may include:

• Online knowledge-based assessments
• Practical troubleshooting exercises
• Scenario-based technical evaluations

Accreditation

This course is CPD accredited and designed to reflect current industry standards in IT support, operating systems management, and cybersecurity fundamentals.

Certification

Upon successful completion, learners will receive an instant digital certificate. A printed hard copy certificate can also be delivered by post (additional shipping charges may apply).

Certificates demonstrate up-to-date professional knowledge and practical IT support skills. While certificates do not expire, learners are encouraged to update their training periodically to stay aligned with evolving technology and industry practices.

No reviews yet. Be the first to review this course!