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Communication & Customer Service for Receptionist

Personal Development
Introduction
9,020 Students
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Communication & Customer Service for Receptionist

Communication & Customer Service for Receptionist

Level 2
Duration 1 Year
Lessons 11
Certification yes

Communication & Customer Service for Receptionist Course teaches you everything on the topic thoroughly from scratch so you can achieve a professional certificate to showcase your achievement in your professional life. This course is a comprehensive, instructor-guided programme designed to provide a detailed understanding of the sector and the key responsibilities of a receptionist.

To succeed in today’s competitive job market, professionals need a specific set of skills. This in-depth training course will help you develop the most in-demand skills required for receptionist and customer service roles. It is ideal for those looking to start a new career or improve their existing knowledge and professional abilities.

The course materials are available online, allowing you to study at your own pace and gain valuable skills that can help you fast-track your career with confidence.

Key Features of the Communication & Customer Service for Receptionist Course

  • Accredited by CPD
  • Instant e-certificate and hard copy dispatch by the next working day
  • Fully online, interactive course with audio voiceover
  • Developed by qualified professionals in the field
  • Self-paced learning
  • Laptop, tablet, and smartphone-friendly
  • 24/7 learning assistance
  • Discounts available on bulk purchases

Sneak Peek

  • Introduction to professional receptionist duties
  • Effective customer service techniques
  • Communication skills for front-desk professionals
  • Handling client queries and complaints

Who Should Take the Course?

Anyone interested in learning new skills can enrol in this Communication & Customer Service for Receptionist course. It is particularly beneficial for individuals preparing for job opportunities in receptionist or front-desk roles. The course is also suitable for professionals who want to enhance their existing skills and increase their chances of career advancement or promotion.

Certification

Once you successfully complete the course, you will immediately receive a digital certificate. You can also request a printed certificate delivered by post (shipping cost £5.99).

Our certifications do not have an expiry date; however, we recommend renewing them every 12 months to keep your knowledge and skills up to date.

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  • 1 Year
  • 2
  • yes
  • 11 Lessions

£30.00

£199.00

  • ✔ SIA Approved
  • ✔ Certificate Included
  • ✔ Secure Payments
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Jenny Pitman

Easy to follow and relevant information. Option to re-do quizzes was great too.

4 months ago
Jaimie

Got way more than I expected with this course. Extremely detailed. You're able to engage in the modules as much or as little as your time availability. I highly recommend.

4 months ago
Florence Nazareth

The course was very in-depth, informative and covered quite a wide variety of subjects.

4 months ago
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